Calls
GET
Get calls [From X.1 10196]
/rest/calls
- Get active calls
Example result
<?xml version="1.0" encoding="UTF-8"?> <xml> <item0 id="1" disconnected="" phone="123456789" active_call="1" received="0" address_id="" caller_address_id="" caller_no_address="0" staff_id="1" duration=" 00:00:00" address_name="" caller_address_name="" staff_name="Admin" date="2015-11-04 00:00:00" date_from="2015-11-04 10:35:48" date_to="" time_from="1900-01-10 10:35:48" time_to="" .../> </xml>
POST/PUT
Add or update a call [From X.1 10196]
/rest/calls/call
- Add new
Example request body
active_call=true&phone=123456789&dial=12
Example result
<?xml version="1.0" encoding="UTF-8"?> <xml> <url>.../rest/call/call/6</url> </xml>
Possible values
If untermStrich finds a call for the same staff member, with the same phone and active_call which has no to date/time, it updates this entry. 1)
If untermStrich adds a new call entry, it sets the to date/time 2) of the last entry for the same staff member, if this last entry has no to date/time. (Fallback, if the last call was not ended correctly. Do not rely on this!)
| Field | Description | Valid Values | German Name |
|---|---|---|---|
| active_call | Active call | required,boolean (true, false) | Ausgehender Anruf |
| dial | Staff dial | required,string | Mitarbeiter Durchwahl |
| phone | Phone number | required,string | Telefonnummer |
| staff_location | Staff location ID 3) | integer | Mitarbeiter Standort ID |
| received | Received (Picked up) | boolean (true, false) | Verbunden (Abgehoben) |
| Possible date/time from values | |||
| Use both fields (date/time) together. You may not set one without the other. | |||
| date_from | Date from | date | Von - Datum |
| time_from | Time from | time | Von - Zeit |
| disconnected | Has disconnected (If true, forces update of last entry of the same staff member, with the same phone and active_call only.) | boolean (true, false) | Aufgelegt |
| Possible date/time to values | |||
| Priority: set_to, duration, date/time | |||
| set_to | Set to date/time to now | boolean (true, false) | Aktuelles Datum/Uhrzeit |
| duration | Set to date/time via a duration in seconds. | integer | Dauer |
| Use both fields (date/time) together. You may not set one without the other. | |||
| date_to | Date to | date | Bis - Datum |
| time_to | Time to | time | Bis - Zeit |